Thursday, 8 January 2009

If only everything in life was as reliable as...

PLAY.COM Having ordered a Christmas gift from the lovely offshore folks at Play, it arrived sometime after the big day. Bummer. I called them to see about making a return, 30 seconds on the phone later a returns code email has been sent to my inbox and we're ready to go.

Customer service doesn't have to be difficult. Take note Royal Bank of Scotland Home Insurance! (there's a saga and a half there...more later when I've stopped twitching at the thought of it all!)

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